Before we start, here's a glimpse of my framework. This approach has helped me achieve funnel optimisation with an average 12–32% increase in revenue:
My philosophy in short: you CANNOT build a product marketing strategy unless you have zeroed in on your org's:
- Buyer Persona Needs
- Your Narrative
- Messaging and Positioning
Product marketing will be the first content assets you'll create. This includes your product pages, sales deck, tool walkthroughs, case studies/testimonials, competitor pages, and educational content.
Your base — your Central Entity — needs to be as clear as crystal. This will derive your revenue until your brand and organic growth take over. After that, product marketing is all about conversion.
Objective 1: Drive Product Adoption and Conversion
For 0-to-1 or 1-to-10 companies, the best way of going about it is Education — educate your team and your customers alike.
For Sales
- Create distinct buyer persona decks with clear ICP motivation and pain points.
- For each product/service, create detailed sales decks and educational material about the need in the market, how the product solves it, and why it does it better than competitors.
- Create clear user journey touchpoints. Personalise to the channel (Organic, Paid, Brand etc).
If possible, provide templates (email/WhatsApp/LinkedIn copies) that Sales and Inside Sales can utilise. Reiterate and personalise — creating specific journeys for different buyer segments.
Implement targeted email marketing campaigns to nurture leads through the sales funnel. Encourage conversion with interactivity, A/B testing, new formats, and strategies. Here's one intro mail from an outbound campaign (MEA region) we created. It had a response rate of 13%:
For Customers
- Create original frameworks and models — content that helps your target audience, not you.
- Educate with quality thought leadership content: use cases, whitepapers, eBooks. Let them double as lead gen and event collaterals. (One whitepaper I created had 800+ downloads with virtually no ad spend.)
- Provide exceptional customer support and onboarding experiences to ensure a smooth transition from trial to paying customer.
Objective 2: Enhance Product Differentiation and Competitive Positioning
Depending on your brand's narrative, you could be this:
Or you could be:
Before choosing either, ensure it's in line with your brand's narrative. From a product marketing perspective, research should be 80% of your work.
Conduct a competitive analysis and identify key areas where your product can differentiate itself. Some tips:
- Conduct thorough market research to understand strengths and weaknesses of competitors and identify opportunities for differentiation.
- Collaborate closely with product teams to prioritise and implement features that address customer pain points.
- Solicit feedback from customers through surveys, interviews, and user testing.
- Continuously monitor market trends to refine your strategy.
Objective 3: Distribute Efficiently
Use emails, ads, and SEO to your advantage. Personalise on the basis of buyer persona, company size, demographics — or whatever works best in your niche. All the things I mentioned about relevant content in my Topical Authority piece hold true here.
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